Multichannel Customer Touch points
Feedbox offers the solutions you need to complete your multichannel customer feedback system. We aim to empower your business to engage with your customers at and just after the point of service – whether they are in stores, browsing on a website, surfing social media and/or interacting with a mobile app.
Results can be viewed on three different platforms – the Feedbox dashboard, integrated on the Salesforce dashboard, or as a printable PDF. The intuitive dashboards and easy to read reports measure KPIs, identify repeating patterns and serve as a guide for corrective action in real-time.